Question 1

How do I log in or create an account?

Accepted Answer

Ponchii uses email codes instead of passwords. Enter your email, open the code we send you, then finish login in the same browser. If you are new, the same flow can create your account. After login, new users may need to finish profile setup. If the code does not arrive, check the email address, spam, and promotions. Use the same email each time so your library and subscriptions stay connected.

Question 2

How do I read a story?

Accepted Answer

Open a creator profile, choose a world, then pick a story. Chapters appear on the story page when the creator has published them and your account has access. Log in or subscribe when a story asks for access. Draft, private, or unreleased chapters may only be visible to the creator team. Use the same account each time so your library and access stay connected.

Question 3

Why can't I open a story or chapter?

Accepted Answer

Access depends on the story settings, your account, and whether the creator has launched the story or chapter for readers. Make sure you are logged into the same email you used before. For paid stories, check that your subscription is active. If the page still looks wrong, email hello@ponchii.com and include the story link.

Question 4

How do paid stories and subscriptions work?

Accepted Answer

Creators can offer monthly paid access to a story. Payments are handled by Stripe, and access is tied to the Ponchii account you used when subscribing. You keep access while your subscription is active. If you cancel, access usually remains until the end of the current billing period. Use the account subscriptions page to view active subscriptions, cancel, or open Stripe billing when available.

Question 5

How do I publish as a creator?

Accepted Answer

Create a world, add a story, write chapters, then launch the story when it is ready. You can keep working in drafts before readers see the content. Use the worldbook for lore and planning. Use chapters for reader-facing story content. Check the reader preview before sharing or monetizing the story.

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